SunSource

HMI, Industrial Computer, and Touch Screen Repair Services


At SunSource, we specialize in the repair and modernization of Human-Machine Interfaces (HMI’s), Industrial Computers, and Touch Screens, including LCD upgrades to keep your technology current. Our Electronics Repair Division is equipped to handle a wide range of makes and models, ensuring no device is too old or too new for our expertise. Our process involves detailed diagnostics, precision repairs, and thorough testing to restore full functionality. From cracked screens and damaged overlays to outdated LCDs, we offer comprehensive repair and upgrade solutions. Our goal is to reduce your downtime, extend the lifespan of your devices, and enhance system performance.

Our expert technicians leverage advanced tools to pinpoint the root cause of malfunctions, conduct in-depth cleaning, and repair or upgrade each component. Afterward, the unit is tested in real-world conditions on our custom-designed closed-loop test stands, ensuring it meets or exceeds OEM specifications.


Comprehensive Repair Process for HMI’s, Industrial Computers, and Touch Screens

We approach every repair with precision, quality, and transparency. Our comprehensive process includes:

  1. Initial Logging & Tracking: Every device is assigned a unique repair tracking number (e.g., SCOL-54321), allowing for easy status updates and tracking.
  2. Diagnostic Teardown: Our technicians carefully disassemble the unit and perform a visual and electronic inspection to identify damaged or worn components.
  3. Failure Analysis & Reporting: We document failures and their causes, then provide a comprehensive report detailing the issue and recommended repairs.
  4. Parts Procurement: Replacement components are sourced from our extensive parts inventory or reliable suppliers, ensuring minimal delays.
  5. LCD Upgrades & Component Replacement: If applicable, we offer LCD upgrades to modernize older displays, as well as membrane replacement, touchscreen repair, and other component updates.
  6. Reassembly & System Testing: Units are reassembled and tested on our custom-designed closed-loop system stands that simulate real-world conditions.
  7. Quality Inspection: We perform a final inspection to ensure the unit meets all functional and cosmetic requirements.
  8. Documentation & Delivery: We provide a final report, detailing all repairs, replacements, and testing results, before shipping the unit back to you.


Our Expertise in HMI, Industrial Computer, and Touch Screen Brands

We have extensive experience repairing HMI’s, Industrial Computers, and Touch Screens from industry-leading brands, allowing us to support a wide range of devices. Brands we commonly service include:

  • Advantech
  • Allen Bradley
  • Aydin Controls
  • Ball
  • Cardinal
  • Cincinnati Milacron
  • Cutler Hammer
  • Daytronics
  • Digitec
  • DIEC
  • Dotronix
  • Eaton IDT
  • Fanuc
  • General Electric
  • Giddings & Lewis
  • Haas
  • Hitachi
  • HMW
  • IDEK
  • IDT
  • Industrial Computers
  • KME
  • Landis
  • Matsushita
  • Mitsubishi
  • Modicon
  • Monitech
  • NEC
  • Nematron
  • Okuma
  • Panasonic
  • Siemens
  • Square D
  • Struthers Dunn
  • Texas Instruments
  • Textronix
  • Toshiba
  • Total Control Products
  • Toyoda
  • Unipo
  • USON
  • Viewsonic
  • WYSE
  • XYCOM
  • Yaskawa

If your brand isn’t listed, don’t worry — we can still help. Our technicians have extensive cross-platform knowledge and can repair devices from a variety of manufacturers.


Advanced Testing for Reliable Performance

All HMI’s, Industrial Computers, and Touch Screens are tested on our custom test stands to simulate real-world operations. This process verifies:

  • Touch Responsiveness: Ensure touch sensitivity is restored for smooth, consistent performance.
  • LCD Display Quality: We test brightness, clarity, and pixel integrity after LCD upgrades.
  • Functionality of Inputs & Outputs: Verifies the function of control buttons, touchscreens, and other interactive elements.
  • Power & Voltage Testing: Ensures devices are stable, with no fluctuations or power-related failures.

Our testing guarantees your equipment will perform flawlessly in real operational environments.


The SunSource Commitment to Quality

Our repair services are built on a foundation of quality, expertise, and customer satisfaction. Key benefits include:

  • Factory-trained technicians with extensive experience.
  • Industry-leading 12-month operational warranty covering the entire unit.
  • Comprehensive failure analysis and test reporting.
  • Pick-up and delivery service in most areas for your convenience.
  • Emergency repair services to minimize downtime.
  • Online tracking and reporting for full transparency.
  • Access to remanufactured and surplus spares to meet immediate needs.
  • Free Evaluations to help you assess repair needs without upfront costs, ensuring an informed decision for your equipment.


Extensive Repair Network Across the U.S.

Our U.S.-based repair centers are strategically located to provide fast, efficient support nationwide. Each facility is equipped with the latest diagnostic and testing tools to ensure fast, high-quality repairs. Our network gives you the advantage of faster turnaround times, convenient pick-up services, and enhanced customer support.

Need an HMI, Industrial Computer, or Touch Screen Repaired? Request a quote today and experience the SunSource Advantage — where quality, speed, and reliability come together.

Submit request for pricing on RFQ products.

Our sales team will be in touch to provide you a quote.

Need A Spare? Check Out Our HMI’s, Industrial Computer, Touch Screen Inventory
Need A Spare? Check Out Our HMI’s, Industrial Computer, Touch Screen Inventory

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